Late 1990s
Before the world had a word for it
Software lived on servers you could touch. The idea that applications could be delivered as a service was still a bet, not a business model. A small number of people believed it would pay off. Software would become a service. It did.
2000s — 2020s
The tool age
SaaS became the dominant model. Tools proliferated — thousands of them. Businesses assembled vast toolchains and hired armies to operate them. But tools don't solve problems. People do. More tools. More headcount. Same problems.
Now
The inversion
The era of selling tools is ending. We start where it matters: with your strategy, your objectives, the detail that determines whether something actually works. Then we design, build, and operate the solution. Software is the method. The outcome is the product.